Frequently Asked Questions
Get answers to some of the most common questions we get from our customers.
What areas do you deliver to?
- Bellevue:
- 98004, 98005, 98006, 98007, 98008, 98009, 98015
- Woodinville:
- 98072, 98077
- Redmond:
- 98052, 98053
- Kirkland:
- 98033, 98034, 98083
- Sammamish:
- 98074, 98075
- Mercer Island:
- 98040
Seattle ZIP codes north of I-90 include:
- 98101, 98102, 98103, 98105, 98107, 98109, 98112, 98115, 98117, 98119, 98121, 98122, 98125, 98133, 98177
North End Cities
- Bothell:
- 98011, 98012, 98021, 98041
- Snohomish:
- 98290, 98291, 98296
When do orders need to be placed by?
Monday 8am to Wednesdsay 11:59pm for next week’s deliveries. (Farmers don’t wait — neither should you 😉)
How many people does each meal feed?
Each meal feeds one hungry human — no sharing needed. Just select how many mouths you’re feeding, and we’ll handle the rest!
How big are the meals?
Big enough to leave you happy, not hibernating. Each one’s a hearty, single-serve portion packed with farm-fresh flavor and feel-good fuel.
How do I heat the meals?
Each week, we'll email you with instructions for the best way to heat every dish. All meals can go straight into the microwave for easy, on-the-go convenience or be warmed in the oven if you’ve got a little extra time and want that just-cooked feel.
Does the menu change?
Our menu rotates weekly to bring you fresh, seasonal, and delicious new options every time.
Can I customize my meals to meet my dietary restrictions?
We offer a wide variety of meals each week, including vegetarian options. While we do our best to include something for everyone, we can't guarantee that gluten-free, dairy-free, or other allergy-specific options will be available every week due to our rotating menu.
That said, we always list common allergens in each dish, so you can make informed choices while shopping. If you have severe food allergies, please use caution, as we cannot guarantee cross-contamination won’t occur.
When are meals available for pickup(and/or delivery if there is no pickup)?
At checkout, you'll choose a preferred delivery window. Unless otherwise specified, we’ll deliver to the billing address. We're happy to deliver to your home or workplace—just be sure to note the correct address during checkout.
How long is the shelf life of the meals?
Our meals are crafted to be enjoyed fresh and are best consumed within the week they are delivered to ensure optimal taste and quality.
How do you keep the meals cold while delivering?
We treat your meals like VIPs! Each one travels in insulated, chilled containers so they stay fresh and perfectly ready to eat when they arrive at your door.
Is there a startup fee?
None at all! We believe healthy, local meals should be simple, not complicated with hidden costs.
I am a retailer/gym owner, can Red Clog Kitchen provide me meals to sell at my business?
Not at this time we do not offer wholesale (yet)! But we love the support and are always open to fun collaborations or creative partnerships. Send us a message and let’s chat!
Is there a delivery fee?
None at all! We believe healthy, local meals should be simple, not complicated with hidden costs.
Where can I find nutrition info on meals?
We keep our ingredients simple, local, and clean, just real food made right. While we don’t share every recipe secret, we’re always happy to answer questions about what’s in your meals. All allergens are clearly labeled, so you can dig in with confidence. And if you ever want to know more, just reach out, we love talking food!
Can I gift a meal box to someone else?
Absolutely! We’d love to be shared as a gift with your friends or family—just make sure they’re within our delivery radius. While gifting is welcome, please note that all deliveries will be made to the billing address on file unless you specify a different address in the delivery instructions during checkout.
Are your containers recyclable or compostable?
Yes! All of our packaging is 100% compostable, so you can enjoy your meals knowing you're making a sustainable choice that’s better for the planet.
What do I do with the bag and ice packs after my delivery?
At Red Clog, our cooler bags and ice packs are designed to be reused. It is one of the small ways we reduce waste and stay true to our commitment to sustainability. The more times we can reuse each bag, the greener our operation stays.
After you unpack your yummy meals into your fridge, pop the unfrozen ice packs back in the cooler bag and remember to leave it on your porch before your next delivery. If you don’t have another delivery coming up, just shoot us an email at redclogkitchen@gmail.com and we’ll come grab it on the next Sunday or Monday pickup, depending on your area.
If a cooler bag goes missing for over a month, we will need to charge a 15 dollar replacement fee so we can keep the system running smoothly.